About

Contact: 

FACEBOOK
MESSENGER
Tel: 1 (819) 253-0179

PURCHASES:

EPG Computers reserves the right to modify the products and prices present on the website and Facebook page of epgcomputers.com without notice and without incurring any liability to anyone, including you.

EPG Computers cannot guarantee that the information, prices, photos and product descriptions are accurate.

Your order can therefore be cancelled and refunded without notice if the information or prices do not correspond to the product.

EPG Computers is not bound by an order as long as the order has not been accepted or the products have not been shipped, even if you have received a confirmation.

DELIVERY IN CANADA ONLY!
Delivery time for "Preconfigured computers": 2 to 3 work days with standard shipping

Delivery time for "Custom computers": 3 to 6 work days with standard shipping
5 to 10 work days with standard shipping

For all distant regions from Quebec, delivery can take up to 10 business days, even with express delivery. Additional fees may also apply if you are in a remote area or on a reserve. You will be notified at that time.

EPG Computers is not responsible if there is an error in your delivery address.

Refundable within 7 days after payment, only if the item/PC has not been opened or delivered. Refund may take a few days and we must receive the item/PC before we can offer a refund. Non-refundable and non-exchangeable after 7 days. The delivery amount must be paid in case of returns within 7 days.


WARRANTIES:

For an RMA request on your EPG computer, contact us here: m.m./epg

YOU MUST KEEP THE SHIPPING BOX AND THE STIR-FOAM PROTECTORS, OTHERWISE YOU WILL HAVE TO GET OTHERS AT YOUR OWN COST, OTHERWISE THE WARRANTY WILL NOT BE HONOURED.

1 year EPG warranty on new computers:
✅ Shipping to and from us for repairs for the first 90 days at our expense.
✅ Shipping go at your expense and return at our expense when repairing for the following days.
✅ Free repair/replacement of parts and labor.
✅ Free remote diagnosis and repair when possible, only in case of a part failure.

2 and 3 year EPG warranty on new computers:
✅ Shipping to and from us for repairs for the duration of the warranty at our expense.
✅ Free repair/replacement of parts and labor.
✅ Free remote diagnosis and repair when possible, only in case of breakage.


Warranties for used computers and items :

Used computers and items are guaranteed for the duration as described on the website. Shipping is at your expense. When the pc/part is received it will be diagnosed and the defective part will be repaired or changed to the same or better quality. Return shipping at our expense.


All items and computers : Physical damage, viruses, Windows corruption and damage due to abnormal or abusive use or caused by the user not covered, you will be charged for the time if this is the case. EPG Computers is not responsible for any loss of data in case of hardware failure.

Technical support not included in the warranty, except in case of a defective part.


Financing :
Our instant financing is offer by PayBright used by thousands of companies like WayFair and The Source.

How it works : On our site select PayBright as the payment method. You will then see if you are accepted in less than 30 seconds and the amount of your payments.

Interest : Interest is calculated based on your credit score and the amount requested. It vary from 9.95% to 19.95%.

Financing options : Financing is available in monthly payments over 12, 18 or 24 months.
It is an open loan, therefore repayable before the end of the term by saving interest.

You must be over 18.

For more information you can contact PayBright here: https://help.paybright.com/hc/en-us/categories/360002462274-Contact-PayBright


EPG backgrounds downloads for PC :
Click here